Privacy & cookies

This notice explains how GETJET uses personal information when you browse the store, place an order or contact us. For privacy questions or requests, email hi@getjet.io.

Information we use

We use the contact, delivery, order and message details you provide, together with information needed to operate and protect the website, such as device, browser and transaction information. Payment providers process payment details; please do not send card information through our contact forms.

Why we use it

We use information to process and deliver orders, handle payments and returns, answer enquiries, keep required business records, and prevent fraud or misuse. Our legal bases are performing a contract, meeting legal obligations and legitimate interests in running and protecting the business. Where consent is required, we ask for it and you can withdraw it.

Who receives it

Our store is hosted by Shopify. Shopify, payment providers, delivery providers and other service providers process information needed to deliver their services. We may also disclose information where required by law or to protect legal rights. Shopify explains its handling of merchant-customer data in its consumer privacy policy.

Cookies

Cookies and similar technologies help the basket, checkout, security and site preferences work. Optional analytics or advertising technologies require a separate consent choice where applicable. Use the cookie controls displayed by the store, where available, or your browser settings. Blocking necessary cookies can stop parts of the shop working.

Storage and international processing

We keep information for as long as needed for the purposes above, including applicable accounting, tax and legal retention requirements. Service providers may process information outside the UK, using applicable transfer safeguards where required.

Your choices and rights

Depending on the circumstances, you can request access, correction, deletion, restriction or a copy of your data, or object to processing. You can withdraw consent without affecting earlier lawful processing. Contact us to exercise a right; we may need to verify your identity. You can also complain to the UK Information Commissioner at ico.org.uk.

Changes

We update this notice when our data practices change. Check this page for the current version.